Hayes has a distinguished 16-year career in the food service and restaurant industry and brings unparalleled expertise and a wealth of knowledge to not just the organization’s Calfe & Creamery Group, but also adds tremendous value to the entire Brand and its comprehensive pathways of expansion and growth. Throughout his illustrious career, Hayes has made significant contributions in various renowned establishments, including Big Bubba’s BBQ, Lansdowne Irish Pub, and Jimmy Buffet’s Margaritaville.

His unwavering dedication and exceptional performance earned him the prestigious opportunity to lead the original Margaritaville in Key West, Florida, for an impressive 6 1/2 years. In his role as Director – Operations & Training, Hayes is leveraging his extensive experience and exemplary leadership skills to drive operational excellence and foster employee development.

His expertise in evaluating software-driven systems for data and analytics will serve to set the stage for multiunit processes and operational consistency, effectively blending hands-on team member training and performance with the granular development of cost-of-goods sold (COGS), and evaluation of variances and distribution channels.